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Exchange a Purchase


Buyer Protection Guarantee

Covers by our Buyer Protection Guarantee policy, any customer is able to raise exchange a purchase request for every order.

Exchange is Available
Exchange a Purchase service is applicable for situations below:
* Damage when delivery.
* Goods is in Bad condition when delivery.
* Good is Not same as we listed, we describe or you ordered when delivery.
Buyer should raise the Exchange Request in 30 days after received the product under Buyer Protection period.
Buyer should take the photo for both the goods and all the packing. And send the photo to us for recording and next-step in 7 days after the Exchange Request raised.